In Outlook 2007,first choose View, then select Current View and finally Unread Messages in This Folder. In Outlook 2010 and Outlook 2013 select the View tab. Then select Change View within the Current View group.Choose Manage Views. Select Copy, pick a new name for your view, Ive used My Unread Messages. Select the Filter button and then move to the More Choices tab. Select the Only Items That Are then choose Unread. Mar 26, 2013 You only will see the info that layout shows in its columns, but that may be enough to see which messages need immediate attention. Outlook for Mac is a disaster. So, I don't know where to go, to be honnest. Last Page 1/5 User profile for user: fmontrelay Question: Q: How to keep email unread when selected? Apply the remaining screens until you are back at your inbox.If you go to the view tab you can now see the view you created. A second way we can do this is by making an Unread Mail Search Folder. If you use Outlook 2003 or 2007, first choose File then select New then click Search Folder. Select the option for Unread Mail and then click OK. If you use Outlook 2010 and Outlook 2013 select the Folder tab then choose New Search Folder in the New group section. Select Unread Mail and OK it. As per the image attached the 'Unread Mail Search Folder' is not updating the sync counts. My Inbox is zero yet the unread mail search folder is showing 71 unread emails in my inbox. I have tried creating a new 'Search Folder' and even the new search folder exhibits the same behaviour. The only way to get the count of the inbox to zero in the search folder is to expand the search folder tree and click each email individually to mark it as read. Office Professional Pro 2013 RTM x64 (via TechNet Subscription) connected to Exchange 2007 SP3 x64 with Rollup 8 installed. If anyone has some ideas to further troubleshoot this I would be glad to here said ideas. Thanks, Stephen Edgar Cheers, Stephen Edgar. Tested but I have no such behavior.(Windows 7 64 bit with Office Professional Pro 2013 RTM x32, Exchange 2007) Can you reproduce it on another folder? Go to File > Account Setting > open your Exchange account > Adjust 'Mail to keep online' to 'All', restart Outlook to check the result. You may also create a new profile and re-setup Exchange account, Disable all of your AVG/Firewall, launch Outlook with the switch command-line 'Outlook.exe /safe' to test it. Since there are several unread messages exist in your mailbox, if necessary, please try to mark them as read and then test the result in that situation. Feel free to post back. Cheers, Tony Chen Forum Support ________________________________________ Come back and mark the replies as answers if they help and unmark them if they provide no help. If you have any feedback on our support, please contact. Mac photoshop alternatives. Can you reproduce it on another folder? No, only the Inbox. Go to File > Account Setting > open your Exchange account > Adjust 'Mail to keep online' to 'All', restart Outlook to check the result. 'Offline Settings' I have 'Use cached Exchange Mode' checked to 'yes' and 'Mail to keep offline' set to 'All' (Previously I had this set to 24 months) and the same behaviour is still being seen. Since there are several unread messages exist in your mailbox, if necessary, please try to mark them as read and then test the result in that situation. If I 'read' or 'mark as read' an email in the Inbox it is NOT marked as read and remains 'unread' in the Inbox folder of the 'Unread Mail' search folder. If I 'read' or 'mark as read' an email from the 'Unread Mail' search folder the item in the Inbox is marked as 'read' and is what is expected behaviour though it can take up to 30 seconds for the item in the Inbox to be marked as read. You may also create a new profile and re-setup Exchange account, Disable all of your AVG/Firewall, launch Outlook with the switch command-line 'Outlook.exe /safe' to test it. Created a new profile and the same behavior is still happening, one thing to note though is when I set up the profile I set 'Mail to keep offline' to '1 month' and everything worked as expected. Now that I have set this to 'All' it is back to the same behaviour in that the 'Inbox' & 'Unread Email Search Folder Inbox' counts do NOT stay in sync. Review your screenshot in initial post, your mailbox display name is Stephen Edgar but not. It isn't a Exchange account, is it? Or you've setup multiple account in one profile?
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